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Retentions Agent

Job Description

Dear Candidates,

Responsible for making outbound phone calls to existing customers, retaining them through an upgrade process.

Company Details

Outsource your customer care, sales & retentions with the World's Best Contact Center *.

Whether you need sales, customer service or quality assurance support, whether it’s low or high volume, ​whether it’s local or offshore, we have an outsource ​contact centre solution for you. As an internationally recognized specialist, we have the experience to deliver the best possible results and maximize your return on investment.

We have adopted a relationship-based outsourcing approach.

*ContactCenterWorld.com 2020/21 Best Outsource Contact Center in the WORLD (med size)

Europe, Middle East & Africa (EMEA) 2022 Best Outsource Contact Center & Best Use of Social Media



Are you committed to embarking on a life-changing career? 

IF you are prepared to have an open mind and trust us to teach you real-life sales skills,
we believe that within a few months you will be well on your way to making a difference
​ in your life, and your loved ones.

HINT: We hire for a great ATTITUDE....not APTITUDE.
Don't just take our word for it.... read the reviews (great & not-so lekker) 
on Google or the ​Book of Faces (Facebook/Meta!).

Device Requirements:

Any device with a microphone and camera that complies with at least one of the below minimum requirements:

Windows (Recommended)

  • Version Supported: Windows 10
  • Browser Supported: Google Chrome, Microsoft Edge. (latest versions)


  • Version Supported: 10 and above
  • Browser Supported: Google Chrome. (latest version)


  • Version Supported: iOS/iPadOS 14.3 and above, macOS 10.14 and above
  • Browser Supported: Safari & Google Chrome. (latest versions)

For more compatibility info click here

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